The Different Perceptions of Public and Private Hospital Staff on Comprehensive Neonatal Obstetric Care
DOI:
https://doi.org/10.18196/jmmr.6143Keywords:
PONEK, HR, Organization, HospitalAbstract
This study discusses the staff's understanding of an existing maternal and neonatal program in Indonesia, namely the PONEK (Comprehensive Neonatal Emergency Obstetrics Services) program which is specifically held in Government Hospital or Private Hospital which is designated as PONEK hospital, research This focuses on comparing the performance of staff to the PONEK program of the hospital. The role of medical staff in running a program of health organizations is very influential in the success of a health program and service delivery. PONEK is a government program in order to minimize health problems in Indonesia, especially maternal and infant morbidity. This study aims to see differences in staff perceptions related to understanding the performance of ponek program. Method: The total number of samples in this study were 41 respondents (21 respondents Government Hospital and 19 respondents Private Hospital), statistical analysis used in this study is Mann Whitney. Result: Of the 6 factors that affect the performance, there are 2 factors that have a significant difference, that is cooperation factor with p-value 0,01 <ɑ (0,05) and support of superior with p-value 0,024 <ɑ (0,05). Conclusion: From the above results, the performance of private hospital employees compared to government hospitals has significant differences in terms of cooperation factors and support factors of supervisors.
References
UNICEF. (2012) “Ringkasan Kajian Kesehatan Ibu dan Anak” https://www.unicef.org/indonesia/id/A5__B_Ringkasan_Kajian_Kesehatan_REV.pdf Date of access 19/10/2016
Kementerian Kesehatan RI. “Laporan Akuntabilitas Kinerja Kemen-Kes Tahun 2014”. Penerbit Kemenkes, Jakarta 2015
Dinkes Kab.Bantul. “Profil Kesehatan Kab.Bantul”. Penerbit Dinas Kesehatan Kab.Bantul 2014.
Kementerian Kesehatan RI. “Pedoman Penyelenggaraan PONEK 24 Jam di Rumah Sakit”. Penerbit Kementrian Kesehatan, Jakarta 2012.
Ernawati, D. S. D. C. (2013). “Determinan Kinerja Pelayanan Kesehatan Ibu Dan Anak Di Rumah Sakit Pemerintah Indonesia (Analisis Data Rifaskes 2011”). Jurnal Kebijakan Kesehatan Indonesia, 2(04).
Al-Ahmadi, H. (2009). Factors affecting performance of hospital nurses in Riyadh Region, Saudi Arabia. International Journal of Health Care Quality Assurance, 22(1), 40-54.
Fitria, N., & Shaluhiyah, Z. (2016). “Analisis Pelaksanaan Komunikasi Terapeutik Perawat di Ruang Rawat Inap RS Pemerintah dan RS Swasta”. Jurnal Promosi Kesehatan Indonesia, 9(2), 183-195.
Brunetto, Y., Farr‐Wharton, R., & Shacklock, K. (2010). “The impact of supervisor–subordinate relationships on morale: implications for public and private sector nurses' commitment”. Human Resource Management Journal, 20(2), 206-225.
Pavlakis, A., Kaitelidou, D., Theodorou, M., Galanis, P., Sourtzi, P., & Siskou, O. (2011). “Conflict management in public hospitals: the Cyprus case”. International nursing review, 58(2), 242-248.
Irianto, J., & Suharjo, S. (2016). “The Contribution of Public Health Center to Reducing Maternal Mortality”. Buletin Penelitian Sistem Kesehatan, 19(1), 1-9.
Penfold, S., Shamba, D., Hanson, C., Jaribu, J., Manzi, F., Marchant, T., ... & Schellenberg, J. A. (2013). Staff experiences of providing maternity services in rural southern Tanzania–a focus on equipment, drug and supply issues. BMC health services research, 13(1), 61.
Ritonga, N. A., & Hasanbasri, M. (2007). “Manajemen Unit Gawat Darurat pada Penanganan Kasus Kegawatdaruratan Obstetri di Rumah Sakit Umum Tengku Mansyur Tanjung Balai”. Universitas Gadjah Mada Yogyakarta:Working Paper Series, 13, 1-10.
Irasanty, G., Hasanbasri, M., & Hakimi, M. (2008). “Efforts to minimize delays in maternal referral in Majene District-Indonesia (Pencegahan Keterlambatan Rujukan Maternal di Majene Indonesia)”. Indonesian Journal of Health Service Management (Jurnal Manajemen Pelayanan Kesehatan), 11(3), 122-129.
Trisnantoro, L., & Noor Zaenab, S. (2013). “Problem dan tantangan puskesmas dan rumah sakit umum daerah dalam mendukung sistem rujukan maternal di kabupaten Karimun provinsi Kepri tahun 2012”. Jurnal Kebijkan Kesehatan Indonesia Vol 2.
Syed Saad Andaleeb. 2000. Public and private hospitals in Bangladesh: service quality and predictors of hospital choice. HEALTH POLICY AND PLANNING; 15(1): 95–102.
Syed Saad Andaleeb. 2001. Service quality perceptions and patient satisfaction: a study of hospitals in a developing country. Social Science & Medicine 52 (2001) 1359–1370.
Figen Ye_ilada and Ebru Direktor. 2010. Health care service quality: A comparison of public and private hospitals. African Journal of Business Management Vol. 4(6), pp. 962-971.
Adriana, N (2014). Access to Health Service related to Use of Antenatal Care Facilities at the Kawangu Health Centre, East Sumba. Public Health and Preventive Medicine Archive, 2(2).
Andini, R. (2010). Analisis Pengaruh Kepuasan Gaji, Kepuasan Kerja, Komitmen Organisasional Terhadap Turnover Intention (Studi Kasus Pada Rumah Sakit Roemani Muhammadiyah Semarang) http://jurnal.unpand.ac.id/index.php/dinsain/article/view/54, Vol 8, No 16 (2010), date of access 23 November 2019
Dinkes DIY. “Profil Kesehatan Tahun 2015 Kota Yogyakarta (Data Tahun 2014)”. Penerbit Dinkes DIY, Yogyakarta 2015.
Kepmenkes No.129 Tahun 2008 Standar Pelayanan Minimal Rumah Sakit
Kuntjoro, T. (2005). “Pengembangan manajemen kinerja perawat dan bidan sebagai strategi dalam peningkatan mutu klinis”. Jurnal Manajemen Pelayanan Kesehatan, 8(03).
Jongh, T. E., Gurol‐Urganci, I., Allen, E., Jiayue Zhu, N., & Atun, R. (2016). “Barriers and enablers to integrating maternal and child health services to antenatal care in low and middle income countries”. BJOG: An International Journal of Obstetrics & Gynaecology, 123(4), 549-557.
Kaligis, V. R., & Sondakh, J. M. (2016). “Data Pelayanan Obstetri Neonatal Emergensi Komprehensif (Ponek) Di Rsup Prof. Dr. Rd Kandou Periode Januari 2014–Juni 2015”. e-CliniC, 4(1).
Downloads
Published
Issue
Section
License
Copyright (c) 2017 JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit)
This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License.
